How do I return a gift item?

If you have received an item as a gift and wish to return it, we recommend contacting the original purchaser as you’ll need to know the order number, email address and postcode linked to the products, to be able to give us all the details.

To get your returns information head to the FAQ Contact page and input the order information in the My Order section. There’s a question marked ‘How do I return my order?’.

Package them up, pop them in the post and we’ll process your return/ exchange request as soon as they arrive back with us.

If you would like to send a gift item back without the purchaser knowing, please use the contact form to get in touch with our support team and we can offer more help.